Email Deliverability

SMTP Error Codes and Messages: What Every Code Means and How to Fix

Daniel Shnaider
11 min

Have you ever tried to send an email but received an error code that was completely foreign to you? These codes are actually crucial for understanding what’s wrong with your email.

If you encountered an error, there may be an issue with your Simple Mail Transfer Protocol (SMTP). SMTP ensures the overall functionality of email communication, enabling you to send and receive messages.

Here is the ultimate directory of SMTP error codes and messages and how to resolve them.

1XX – Informational responses

Error Code Meaning

100
The server has received the request and is proceeding to processing it.
110 The server has started a connection to the client and is waiting for the client to send a command.
120 The server is ready to transmit data

2XX – Success messages

Error Code and Message Meaning
200: “OK” A general acknowledgment that the server has received and processed the request
220: “Service ready.” The server is prepared to start the conversation.
221: “Service closing transmission channel” The server is ending the conversation, usually after successfully sending the email.
250: “Requested mail action okay, completed.” The action was successfully completed, and the session is progressing smoothly.

Here is Warmy’s complete guide to SMTP Success Codes: 200, 220, 221, and 250. 

3XX – Persistent transient negative completion replies

Error Code and Message Meaning

354: “Start mail input; end with [ CRLF] . [CRLF]
The server is ready to accept the email content but requires proper termination with [ CRLF] . [CRLF] (carriage return, line feed, period, carriage return, line feed)

4XX – Temporary failures

The next batch of SMTP error codes and messages range from SMTP Error 421 to SMTP Error and their variants:

Error Code and Message Meaning and sub-variants

421: Service not available, closing transmission channel
The server is temporarily unavailable. This could be due to heavy load or maintenance. The connection will be closed. Variants and respective fixes include:

421 4.3.0: Temporary System Problem. Try again later

421 4.3.2: Service shutting down

421 4.4.1: No answer from host

421 4.4.2: Bad connection

421 4.4.3: Routing server failure

421 4.4.5: Server congestion

421 4.7.26: Email rate limit exceeded, try again later

421 4.7.27: Connection rate limited

421 4.7.0: Temporary email rejection

421 4.7.28: Temporarily blocked

421 4.7.29: Suspicious Activity Detected

421 4.7.30: Temporary ban due to abuse detection

422: Unprocessable Entity
This error pertains to issues within the email content, which can be found in the email body, headers, or attachments.

431 (The recipient’s mail server is temporarily full) and 432 (Recipient’s mailbox is full; try again later.)
431 usually means that there is a momentary problem with the recipient’s mail server, such not enough system storage to handle your mail.

432 means recipient’s mailbox is full and the email could not be delivered.


441: Connection dropped due to ConnectionReset or Service not available, closing transmission channel
This error is frequently seen when the server is unable to connect to the recipient’s email server for a variety of network or configuration reasons.

441 4.4.1: Error encountered while communicating with primary target ip address

442: Connection dropped during transmission
This message alerts the sender that the email was not delivered, but the reason implies a potential resolution upon retrying or after some network adjustments

446: The message was delayed but will continue to be retried,; 447: Delivery timeout reached, message not delivered; 449: Routing error, message not sent
These are particular problems that can impede email delivery that is intended to be successful. Every error code gives information on many kinds of issues with the email transmission.

450: Requested mail action not taken – mailbox unavailable.
This is essentially a hiccup in the email delivery process, indicating a temporary error rather than a complete halt.

450 4.0.0:

450 4.1.1: recipient@domain.com: Recipient address rejected.

450 4.1.2: Destination system address [address] does not exist

450 4.1.8: Sender address rejected: Domain not found: How to fix it

450 4.2.0: Mailbox Temporary Unavailable

450 4.2.1: Peak SMTP relay limit exceeded for customer

450 4.3.2: System not accepting network messages

450 4.7.0: Service temporarily unavailable due to security policies

450 4.7.1: Client Host Rejected

The following table outlines SMTP Error 451 and its variants which refers to a temporary error in the email delivery process. It usually points to a local processing error on the receiving server.

Error Code and Message Meaning

451: Requested action aborted: local error in processing.
The mail server of the recipient encountered an internal processing error preventing it from accepting or queueing your message at that moment. Variants include:

451 4.3.0: Temporary local problem – please try later

451 4.3.2: “Try again later” or “Server shutdown in progress” or “Temporary local problem – please try later”

451 4.3.5: “Server Configuration Error” or “System Resource Problem

451 4.4.2: Bad Connection to Remote Mail Server

451 4.4.4: DNS Query Failed

451 4.5.0: Mailbox Unavailable

451 4.7.0: Temporary server error. Please try again later. PRX2
451 4.7.1: Try again after some time (reasons vary)

451 4.7.23: Email Blocked Due to SPF Failure

451 4.7.24: DMARC Policy Failure

451 4.7.26: Unauthenticated email from domain-name is not accepted due to domain’s DMARC policy, but temporary DNS failures prevent authentication.

Next, we go over SMTP Errors 452 to 471 and their respective variants.

Error Code and Message Meaning

452: Insufficient System Storage
The email server is temporarily overloaded or when the recipient’s mailbox has reached its quota. variants include:

452 4.1.0: Temporary failure: sender address rejected

452 4.2.2: The recipient’s inbox is out of storage space

452 4.3.1: Insufficient system resources

452 4.5.3: “Insufficient system resources” or “Temporarily unable to process email” or “Server congestion, try again later”

453: Too many recipients received this hour.
This occurs when an email sender tries to send messages to too many people in a short amount of period

454: Authentication failed
The server hits a snag in confirming your identity and needs a bit more to proceed with delivery. There are a couple of variants:

454 4.7.0: Temporary authentic failure

454 4.7.1: “Relay access denied”

455: Server unable to accommodate parameters; 458: Unable to queue messages for node; 459: Local processing error
These errors pertain to sending failure due to server overload or issues with server configuration.

471: An error occurred during sending; the mail server will close the connection
It is often related to server overload, maintenance, or other temporary conditions affecting the server’s ability to process emails.

5XX – Permanent failure (non-retryable errors)

SMTP 5XX errors represent a permanent server-side failure. These issues don’t typically resolve on their own.

Error Code and Message Meaning

500: Syntax error, command unrecognized
This error is less specific than others, not pinpointing exactly what tripped up the email’s journey. It’s a catch-all for when the email server faces unexpected issues, impacting both the sender’s ability to dispatch emails and the recipient’s chance of receiving them promptly.

500 5.7.1: Access Denied

501: “Syntax error in parameters or arguments” or “Invalid address.”
It generally occurs due to an incorrectly formatted email address or SMTP command lines when trying to send an email.

501 5.1.3: “Bad recipient address syntax” or “Invalid recipient address.”

501 5.1.7: Invalid address

501 5.5.4: Syntax error in parameters or arguments

501 5.7.1: “Authentication Required” or “Permission Denied”

502: “Command not implemented” or “Bad command sequence” or “Command not supported”
This is a typical error that users may experience as an email client is unable to run a given command for the lack of recognition or ability for the server to implement it.

502 5.5.1: Command Not Implemented

503: “Valid RCPT command must precede DATA” or “Bad sequence of commands” or “Must authenticate first”
The 503 error usually occurs when the email server requires the sender to authenticate their email address before sending an email.

503 5.5.1: “Authentication Required” or “Error: authenticate first”

503 5.5.2: “Need rcpt command” or “rcpt first”

504: Gateway Timeout
This error indicates a serious breakdown in communication between the servers involved in the email transmission process, not just a small annoyance.

504 5.5.2: : Syntax error

504 5.7.4: “Unrecognized authentication type” or “Authentication mechanism is too weak” or “Command parameter not implemented”

511: Bad Email Address
This specific issue encountered during email transmission that typically indicates a problem with the sender’s email address or its authentication.

512: “Host unknown: Domain name not found.” or “Cannot resolve network address for recipient’s server.” or “Delivery failed: 512 No route to host.”
This pertains to a network or routing problem that occurs when the destination is unreachable due to DNS problems or server misconfiguration.

513: Address type not supported; 515: Destination mailbox address invalid; 517: Problem with senders mail attribute, check syntax
These three errors pertain to issues regarding the recipient’s email addressor the email characteristics of the sender.

521: “The mail server is not accepting connections”
This usually indicates that the server is not available at this time. This can be the result of maintenance, a server outage, or a permanent server shutdown.

530: Authentication Required
This error is most commonly traced back to an authentication issue

530 5.7.1: Authentication Required. Learn more

534: Authentication failure
This issue frequently appears as a notice indicating that the authentication attempt was unsuccessful, preventing the email from being delivered successfully.

534 5.7.9: Application-specific password required

535: Incorrect Authentication Data
This is a specific response code indicating an authentication issue during the email sending process

535 5.7.3: “Authentication unsuccessful” or “Cannot send mail. The username or password for [SMTP server] is incorrect.”

535 5.7.8: Username and Password not accepted

538: Encryption required for requested authentication mechanism
This is not a standard error and it might appear during the authentication phase of an email session, particularly when the server requires a higher level of security for the connection which the client does not support.

541: Denied by policy
The recipient’s email server refuses a message sent from your server.

543: Relaying Denied; 546: Email Rejected; and 547: Delivery not authorized, message refused
These are significant disruptions that can arise during the email sending and receiving process

SMTP 550 to 555 errors and its variants pertain to issues with email content, potential spam, delivery routing, IP reputation, or misconfiguration. Let’s break them down:

Error Code and Message Meaning

550: High Probability of Spam
This error message informs you that the email you attempted to send was unable to reach its intended recipient due to being identified as spam. Its variants are as follows:

550 5.1.0: Address Unknown

550 511: “recipient@example.com… User unknown” or “Recipient address rejected” or “Mailbox unavailable”

550 5.2.1: Mailbox Unavailable

550 5.4.1: Recipient address rejected: Access denied

550 5.5.3: Too Many Recipients

550 5.7.1: “recipient@example.com… Relaying denied” or “Message rejected due to content restrictions” or “Email blocked by policy”

552:
This is a permanent delivery failure, usually meaning the email was rejected due to a full recipient mailbox, an oversized email/attachment, or the message violating the recipient’s policy (spam, malware, content).

552 5.7.0: “Server error: ‘552 5.7.0” or “552-5.7.0 Our system detected an illegal attachment on your message. Please visit our guidelines” or “Failure Notice: 552 Message size exceeds maximum permitted”

552 5.3.4: Message rejected. Size exceeds maximum permitted

552 5.1.1: “The email account that you tried to reach does not exist. Please try double-checking the recipient’s email address for typos or unnecessary spaces” or “User unknown” or “Recipient address rejected: User unknown in virtual mailbox table”

552 5.2.2: Mailbox Full

553: [Your IP] Rejected: Email from this address is not allowed
This error signifies that the email failed to send due to issues related to the issues surrounding the sender’s account, such as email address, IP reputation, or server configuration

553 5.7.1: Sender address rejected: not owned by user,

553 5.3.0: “Domain not found” or “Message rejected: Delivery not authorized” or “IP blocked due to spam”

553 5.1.3: “The recipient address (email_address) is not a valid RFC-5321 address.” or “email_address… User address is malformed” or “Failed to send; SMTP server error 553 5.1.3 (email_address)… Syntax error in mailbox address”

554: Message rejected for policy reasons
This response means your email was rejected by the receiving server. Variants include:

554 4.4.7: “SMTP; Deferred: Connection timed out with domain.com” or “Message expired: unable to deliver in 840 minutes”

554 5.0.0: Service Unavailable – Message rejected

554 5.1.1: “User unknown” or “Recipient address rejected”

554 5.2.2: “mailbox full” or “exceeded storage allocation“

554 5.4.0: “Too many Received: headers”

554 5.4.6: Message exceeded 50 hops, this may indicate an email loop.

554 5.6.0: Message Content Rejected

554 5.7.1: Access denied

555: Syntax error
This error can indicate a syntax issue in the parameters or arguments passed to the SMTP instructions, implying a misconfiguration or wrong format in the email sending request.

555 5.5.2: Permanent failure due to a syntax error

Turning SMTP errors into actionable insights: Strengthen deliverability with Warmy

Knowing what the error message pertains to can help you understand the actions you can take to resolve it.

In most cases, receiving an SMTP error message may have something to do with the reputation of your email domain, to ensure that this is not the case, then you can utilize Warmy.io and its free email deliverability test.

Along with its email deliverability test, Warmy.io also wants to ensure that you can have a reputable email domain with SPF and DMARC generators that will provide a positive standing with different Internet Service Providers (ISP).

Warmy.io helps you stay ahead of SMTP errors by improving your sender reputation and ensuring your emails consistently reach the inbox.

With AI-powered warmup, real-time deliverability monitoring, DNS authentication tools, and inbox placement testing, Warmy gives you full visibility and control over your email performance.

Instead of guessing why emails bounce or get rejected, you’ll have clear insights and the tools to fix issues before they impact your campaigns.

Don’t let SMTP errors slow you down. Try Warmy for free today and build a stronger, more reliable email sending foundation.

Summarize with AI

Free Tools

Boost your email performance

Ensure your emails reach the inbox. Use our suite of deliverability tests, spam & template checkers to optimize your outreach.

Free Tools

Improve my Deliverability