The Email Marketers

Key points

• Category: Agencies: eCommerce retention
• Pricing: Paid
• Best for: Brands looking for an agency partner for Klaviyo-led retention and lifecycle work for DTC and eCommerce brands.
• full-scope retention for enterprise DTC
• Based in US

What The Email Marketers is

The Email Marketers is a Los Angeles-based, Klaviyo Gold Master retention marketing agency founded in 2017, focused specifically on email, SMS, direct mail, referrals, subscriptions and memberships for ecommerce brands, with a stated sweet spot of 8-figure revenue brands. The team has grown to over 100 people distributed across several countries.

Services include account audits and setup, campaign strategy and execution, and copywriting/content development within Klaviyo, positioned around AI-driven data insights to guide segmentation and lifecycle decisions. The agency reports over $103M generated for clients in 2025 and emphasizes a boutique, high-touch service model versus typical agency turnover.

It sits in the agencies: ecommerce retention part of an email stack - klaviyo-led retention, lifecycle and sms teams for dtc brands. In practice it is the right pick when your priority is: brands looking for an agency partner for klaviyo-led retention and lifecycle work for dtc and ecommerce brands.

What it does well

The capabilities teams rely on most are full-scope retention for enterprise dtc, based in us. Taken together these cover the day-to-day work in this category, and they are the features worth testing during a trial rather than reading about.

Its narrower focus on 8-figure ecommerce brands, plus explicit emphasis on avoiding templatized 'agency' execution, appeals to established DTC brands wanting a closely managed, dedicated retention partner.

In real use the strongest points people report are specialist team rather than a generalist marketing shop; hands-on execution: strategy, creative and campaign delivery.

Key features

• full-scope retention for enterprise DTC
• Based in US
• Specialist team rather than a generalist marketing shop
• Hands-on execution: strategy, creative and campaign delivery

Pricing tiers

The Email Marketers is a paid product. Monthly retainer budgets typically in the $2,500-$10,000+ range per the Klaviyo partner directory listing, with custom quotes provided after a strategy call; project-based work is also available.

Pricing pages move often, so confirm the current figures with the vendor before you budget. The number worth modelling is not the licence fee on its own but the cost per delivered email once bounces, suppressed contacts and spam-foldered sends are taken out.

Ideal customer profile

• Best fit: Brands looking for an agency partner for Klaviyo-led retention and lifecycle work for DTC and eCommerce brands.
• Where it sits in the stack: Agencies: eCommerce retention - klaviyo-led retention, lifecycle and sms teams for dtc brands.
• Budget profile: Paid - suited to teams comfortable with this commercial model.
• Probably not for you if: retainer pricing - not a self-serve tool would block your team.

What it connects to

The Email Marketers is commonly wired into Klaviyo, Shopify, Shopify Plus, BigCommerce, WooCommerce, SMS platforms, Direct mail platforms and Loyalty/subscription apps. Check that the specific objects and events you rely on are covered, not just that a logo appears on the integrations page - shallow connectors are a frequent source of rework.

Where it falls short

No tool in this space is complete on its own. With The Email Marketers the trade-offs to plan around are retainer pricing - not a self-serve tool; deliverability and sending reputation usually stay your responsibility. None of these are reasons to avoid it - they are the gaps another layer of your stack needs to fill.

The agency is candid that its sweet spot is larger 8-figure brands, so very small stores or those with limited list size may find the service model and cost less suited to their stage.

A useful test before committing: send a real campaign through your intended setup, then check where it actually lands across Gmail, Outlook, Yahoo and your customers' corporate filters. Tooling that looks identical on a feature list often behaves very differently once reputation and authentication are involved.

The essentials

Category

Agencies: eCommerce retention

Pricing model

Paid

Vendor

theemailmarketers.com

G2 rating

Not listed

Best for

Brands looking for an agency partner for Klaviyo-led retention and lifecycle work for DTC and eCommerce brands.

Works alongside Warmy

Yes - warm-up, placement, DMARC

How it fits a deliverability stack

Deliverability is decided by four things: the reputation of the sending domain and mailbox, the quality of the list, correct SPF, DKIM and DMARC authentication, and proof of where mail actually lands. The Email Marketers covers part of that picture. The mistake most teams make is buying four separate products for those four jobs and still having no single place that tells them whether the last campaign reached the inbox.

Warmy runs warm-up, inbox placement testing, email verification and DMARC monitoring as one platform, which is why The Email Marketers usually sits alongside it rather than against it: it keeps doing what it is good at, while reputation, placement and authentication are handled in one loop.

The Email Marketers frames its AI-driven segmentation as a way to improve engagement and inbox placement over time, working within Klaviyo's native sending infrastructure rather than a separate deliverability product.