Warmy Privacy Policies
Last Updated: April 2026
Warmy Ltd. (“Warmy”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you:
- visit our website
- use the Warmy platform
- interact with our services
- communicate with us
- receive marketing communications
It also explains your privacy rights and how you can exercise them.
1. Who We Are
Warmy Ltd. is a company registered in Israel.
For privacy-related questions you may contact us at:
privacy@warmy.io
For the purposes of applicable data protection laws, Warmy acts as a data controller for personal data collected through the website and certain services.
In some situations, Warmy may act as a data processor when processing data on behalf of customers using the platform.
2. Personal Data We Collect
We collect different types of personal data depending on how you interact with our services.
Information You Provide
When you interact with our services, you may provide information such as:
- name
- email address
- phone number
- company name
- job title
- billing information
- account credentials
- communication preferences
- support inquiries or messages
Account Information
When creating an account on the platform, we may collect:
- full name
- email address
- login credentials
- account settings
- product usage configuration
Communication Information
When you communicate with us we may collect:
- emails
- chat messages
- support requests
- sales call information
- meeting recordings (where applicable)
Payment Information
Payments are processed through third-party payment providers such as:
- Stripe
- PayPal
Warmy does not store full credit card numbers on its servers.
Payment processors handle payment information according to their own privacy policies.
3. Information Collected Automatically
When you use our website or platform we automatically collect certain information.
This may include:
- IP address
- device identifiers
- browser type
- operating system
- approximate location
- usage data
- session activity
- pages visited
- referring websites
- Click Id
This information helps us improve the security, performance, and usability of our services.
4. Analytics and Tracking Technologies
We use analytics technologies to understand how users interact with our services.
These technologies may include:
- cookies
- tracking pixels
- analytics identifiers
- session replay tools
Analytics providers may include:
- Google Analytics
- Microsoft analytics tools
- Dreamdata
- Segment
- Hotjar
- Clicky
More details are available in our Cookie Policy.
5. Advertising and Marketing Technologies
Warmy uses advertising and attribution technologies to promote our services and measure marketing performance.
These technologies may be provided by platforms such as:
- Google Ads
- Microsoft Advertising (Bing Ads)
- Meta Ads (Facebook and Instagram)
- LinkedIn Ads
- TikTok Ads
- X (Twitter) Ads
- Capterra
- G2
We may also work with:
- affiliate marketing partners
- influencer partners
- marketing agencies
- lead generation partners
These partners may use cookies or tracking technologies to:
- measure ad performance
- attribute conversions
- deliver relevant advertisements
These technologies are used only with user consent where required by law.
6. Communications and Marketing
Warmy may communicate with users through:
- SMS
- marketing automation platforms
- customer support systems
- Slack communication
These communications may include tracking technologies such as:
- email open tracking pixels
- click tracking links
- campaign attribution identifiers
Users can unsubscribe from marketing communications at any time.
If you provide your phone number, you consent to being contacted by phone or text message, including via automated dialing systems or prerecorded voice. For full details, see Section 11 (SMS and Phone Communication Consent) of our Terms of Service.
7. How We Use Personal Data
We use personal data for purposes such as:
- providing and operating the platform
- managing accounts and subscriptions
- customer support
- improving services and product features
- security and fraud prevention
- analytics and performance monitoring
- marketing and communications
- legal compliance
8. Legal Basis for Processing (GDPR)
Where the GDPR applies, we rely on the following legal bases:
Contractual necessity
Processing necessary to provide the services requested by users.
Consent
Processing based on consent, such as marketing communications or optional cookies.
Legitimate interests
Processing necessary for legitimate business interests, including:
- improving services
- preventing fraud
- maintaining security
- marketing to business users
Legal obligations
Processing necessary to comply with legal requirements.
9. Sharing of Information
We may share personal data with trusted service providers including:
- cloud hosting providers (such as AWS)
- analytics providers
- payment processors
- communication and messaging providers
- marketing technology platforms
- customer support platforms
These providers process data only on our behalf and under contractual confidentiality obligations.
10. International Data Transfers
Personal data may be transferred to and processed in countries outside the European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards including:
- Standard Contractual Clauses (SCCs)
- contractual data protection obligations
- security safeguards
Israel is recognized by the European Commission as providing an adequate level of data protection.
11. Data Retention
We retain personal data only as long as necessary to:
- provide services
- comply with legal obligations
- resolve disputes
- enforce agreements
Retention periods may vary depending on the type of data and the purpose of processing.
12. Security
We implement technical and organizational security measures designed to protect personal data, including:
- encryption
- access control
- network security protections
- secure cloud infrastructure
- monitoring and auditing systems
However, no method of transmission over the internet can be guaranteed to be completely secure.
13. Your Rights
Depending on your location, you may have rights including:
- access to personal data
- correction of inaccurate data
- deletion of personal data
- restriction of processing
- data portability
- objection to processing
- withdrawal of consent
To exercise these rights, contact:
privacy@warmy.io
You also have the right to lodge a complaint with a relevant data protection authority.
14. Children
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.
15. Links to Third-Party Websites
Our website may contain links to external websites.
Warmy is not responsible for the privacy practices of those websites.
16. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
When we do, we will update the “Last Updated” date at the top of the policy.
17. Contact
For privacy-related inquiries please contact:
privacy@warmy.io